Owner onboarding + scheduling support

KMJR Turnover Hub

A professional setup page for vacation rental owners and a working command board for KMJR to track booking calendars, checkout days, same-day turns, laundry, restocking, hot tub notes, and cleaning readiness.

Send Property Setup Open Ops Board
Phase 1

Turno Scheduling

Use Turno for official job requests, cleaner assignment, schedule changes, reminders, and owner communication.

Phase 2

Client Setup Intake

Capture calendar links, turnover windows, restock rules, laundry notes, access details, and Turno invite status.

Phase 3

KMJR Ops Board

Preview iCal checkouts, spot same-day turns, copy a daily brief, and keep local property notes in your browser.

Phase 4

Quality Follow-Up

Track recurring preferences, low-stock notes, hot tub concerns, damage photos, and owner follow-ups after each turnover.

System of record
Turno

Use for official job assignment, cleaner confirmation, reminders, and payments.

Owner data
KMJR Setup Form

Owners send one complete setup so you are not chasing details by text.

Calendar preview
Airbnb / VRBO iCal

Preview checkout dates and same-day flags from exported booking calendars.

KMJR control
Local Ops Board

Keep a backup view for planning. Calendar links stay in this browser unless submitted.

Owner Setup

Property onboarding form

Send this link to owners after they decide to work with KMJR or while they are setting up Turno.

Gets Airbnb, VRBO, Turno, and Hospitable details in one place.
Confirms linens, laundry, hot tub, pets, restocking, photos, and access rules.
Submits to the existing KMJR Formspree inbox.
Ask owners to add KMJR in Turno as their existing cleaner, then submit this form so KMJR has the property details outside of Turno too.

Owner Contact

Property Basics

Scheduling Setup

Laundry, Linens & Restocking

Property Rules & Add-ons

Turnover Notes

Submitting this sends the property setup to KMJR. Use Turno for official job assignments and calendar-triggered work orders.

KMJR Internal

Turnover Operations Board

Add property calendar links here to preview upcoming checkouts and same-day turns. This board saves only to this browser unless you submit the setup form.

Upcoming
0
Same-day flags
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Properties
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Need setup
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Add Property Calendar

Manual Job

Calendar preview has not synced yet.
Checkout Property Clean Flags Next Step
Add a property calendar or manual job to begin.
Scheduling Rules

Rules that keep turnovers clean

1

Turno is the official assignment system

Jobs should still be accepted, assigned, and tracked in Turno so there is a real audit trail.

2

Calendar feeds are a preview

Airbnb and VRBO iCal can lag, so same-day turns and last-minute changes should still be confirmed in Turno or with the owner.

3

Express resets have limits

Express Stay Reset is only for short, light stays with no pets or animals. Heavy messes move to full-service turnover.

Copy-ready

Core turnover checklist

Before Arrival

  • Confirm checkout/check-in window.
  • Check Turno job status and notes.
  • Review pets, hot tub, laundry, and restock flags.
  • Bring property-specific supplies if requested.

Guest-Ready Reset

  • Strip beds and reset linens.
  • Clean bathrooms, kitchen, floors, and guest areas.
  • Remove trash and reset visible guest supplies.
  • Report damage, stains, missing items, or low stock.

Laundry & Restock

  • Start or rotate onsite laundry as agreed.
  • Stage backup linens for next turnover.
  • Refill dispensers or place approved amenities.
  • Update paper goods, soaps, trash bags, and toiletries.

Hot Tub Check

  • Check water clarity, water level, and visible debris.
  • Test readings at time of service.
  • Add minimal approved chemicals as needed.
  • Notify owner for cloudy water, repairs, leaks, filters, or drain/refill needs.